Plesk is one of the most popular control panels for web hosting services. However, occasionally you may encounter critical errors. In this article, I will share step-by-step how to diagnose problems on Plesk and their solutions.
1. Diagnosing the Problem
The first step is to identify the source of the problem. You can use the following commands to observe the system's status:
top: Provides information about CPU and memory usage.
htop: Offers a more user-friendly interface for process management.
dmesg: Displays kernel messages to help find hardware-related errors.
journalctl -xe: Allows you to obtain detailed information about system errors.
Once you have gathered information about the overall state of the system, you can identify issues related to Plesk.
2. Checking the Status of Plesk Services
The status of Plesk services is crucial in determining the source of problems. You can check the status of Plesk services using the following commands:
service psa status: Shows the status of the Plesk control panel.
service sw-cp-server status: Checks the status of the Plesk web server.
These commands will help you determine whether Plesk is functioning correctly.
3. Troubleshooting and Solution Steps
If Plesk services are not running or you are encountering errors, you can follow these steps:
Restarting Services: Use the following commands to restart Plesk and related services.
service psa restart
service sw-cp-server restart
4. Checking Configuration Files: Check Plesk-related configuration files to see if there are any erroneous settings. For example:
/etc/psa/psa.conf
5. Reviewing Log Files: It is crucial to check log files to find the source of errors. You can view log files with the following command:
tail -f /var/log/plesk/panel.log
This file shows errors related to the Plesk panel.
Conclusion
Resolving critical errors encountered on Plesk step by step is essential for the continuity of your hosting services. By following the steps outlined above, you can diagnose problems and implement solutions.